Rezerv review: Features, pricing, pros & cons (2026)

You've found Rezerv. Now you want to know whether it's the right software for your business. Can it handle the way you sell memberships? Can customers book a class, a private session, or a court in one place? And what will you actually pay once you've included everything you need?

Those are the questions this Rezerv review will answer.

Rezerv brings bookings, memberships, payments, website building, and business management into one platform for fitness, wellness, and sports businesses across Southeast Asia. To judge whether it fits, you need to see how those features connect in your daily operations and which plan covers the way you run your business.

We're the Rezerv team, so we know the product firsthand. This guide covers Rezerv's features, pricing, and the limits worth knowing before you sign up, alongside customer reviews on Capterra, Software Advice, and GetApp that you can read for yourself. By the end, you'll know which plan fits your business and what to test during your free trial. 

I. Rezerv at a glance

Here's the quick version before we get into the detail.

The short verdict

• Best for: fitness studios, boutique studios, gyms, wellness businesses, sports facilities, and personal trainers in Southeast Asia that want bookings, memberships, payments, and their website managed in one place.

• Main strength: one booking system for classes, appointments, private sessions, courses, events, and court or facility hire, so your schedule, customer records, and payments sit together.

• Payments: 0% fees on Direct QR Pay and manual payments, with local card rates through FIUU.

• Reporting: AI Business Insights compares your last completed month with the one before across revenue, bookings, customers, churn risk, staff, and operations. It then lists recommended actions, ranked by priority. 

• Integrations: the Rezerv API, now in beta on every plan, connects Rezerv to your own systems for approved integrations. Igloohome door access is also built in. For payment gateway integration Rezerv integrated with Stripe, 2C2P, Xendit, Paystack, and Fiuu.

• Cost to plan for: multi-location plans are billed per location, so work out your costs based on the number of sites you plan to run.

• What customers say: 4.9 out of 5 on Capterra from 86 reviews. Reviewers most often praise the support team and quick setup.

• Check before you sign up: owners and staff manage Rezerv from the web dashboard, which also works in a mobile browser. A dedicated staff app is in development.

Rezerv key facts

*Our pricing page will display different pricing depending on the region you access it from.

II. Rezerv pricing in 2026

Rezerv publishes its pricing, so you can work out your costs before speaking to anyone. There are three self-serve plans plus an Enterprise tier, and every plan comes with a one-month free trial.

Where Rezerv plans start

For pricing outside Southeast Asia, refer to our pricing page* or contact our customer support team directly.

*Our pricing page will display different pricing depending on the region you access it from.

The three plans

Paying annually saves 20% across all three self-serve plans.

Working out your real cost

Three things decide what you pay.

Locations. Starter covers one location only. Team and Business bill per location, so two studios cost twice the per-location price.

Add-ons. Several features are add-ons on the lower plans and included on Business:

Usage caps. Each plan sets limits on active campaigns, email broadcasts, courses, forms, promo codes, and product listings. 

Starter covers 5 active campaigns and 300 emails a month. Team covers 10 campaigns and 3,000 emails. Business covers 100 campaigns and 8,000 emails. Add-ons lift these caps on Starter and Team.

Reporting depth also changes by plan. Starter and Team filter up to three months of data with a one-year history. Business filters up to twelve months with a two-year history.

Which plan suits you

• Starter works for a solo instructor at one location with one staff account and one schedule at a time.
• Team suits a studio with several staff and overlapping class schedules.
• Business makes sense once the add-ons stack up. A Team plan with the branded app, Igloohome, and lead management can cost more than Business does on its own.

III. Transaction fees and payment options

Transaction fees are the cost most owners underestimate. They apply to every booking, package, and membership payment, so a small difference in rate compounds across a year.

Rezerv's rates

Rezerv adds no platform markup on top of the gateway rate. Through the FIUU partnership, the Singapore card rate sits below Stripe's published standard rate of 3.4% + S$0.50.

What this costs in practice

Take a studio with 300 members, each paying S$150 a month by card. That's S$45,000 in monthly card revenue.

On a S$150 payment, Rezerv's Singapore card fee works out at S$3.95 (2.5% of S$150, plus S$0.20).

Here's what that looks like across a month, depending on how many members pay by card and how many use Direct QR Pay:

Moving half your members to Direct QR Pay saves S$7,110 a year on the same revenue. Many customers already pay this way through PayNow, QRIS, or DuitNow, so the shift is usually easier than it sounds.

Comparing against your current platform

Work out your own per-transaction cost and multiply it by your monthly transactions. On the same 300 payments of S$150, a platform charging 3.6% + S$0.80 costs S$6.20 per payment, or S$1,860 a month.

That's S$8,100 more a year than Rezerv's card rate, and S$15,210 more than the half-QR setup.

How Direct QR Pay works

The customer scans your QR code and pays straight into your account. You confirm the payment in Rezerv, and it records against the booking, so your attendance and revenue reports stay complete. Direct QR Pay is an add-on on Starter and Team, and included on Business.

Payment partners and local methods

Rezerv connects to Stripe, FIUU, Fazz, 2C2P, Xendit, and Paystack, with available gateways depending on your market.

Visa and Mastercard are supported across all markets.

Other ways to charge

• Wallet payments. Customers top up a balance, and the system deducts the total at checkout. This handles bookings with several attendees at different price points in one transaction, and refunds return to the wallet rather than through the gateway.
• Flexible pricing per booking. One class can carry a credit cost, a direct payment price, and a lower wallet price. A yoga class might run at 1 credit, S$25 direct, or S$21.50 from the wallet.
• Pricing groups. Set different rates for VIP members, students, corporate partners, or long-standing members.
• Buy now, pay later. Useful at checkout for packages and memberships.
• Point of sale, invoicing, and autopay. For front-desk payments and recurring billing.

IV. Rezerv features

This section covers what Rezerv does, grouped by the job rather than the feature name. Payments are covered above, so they're left out here.

1. Booking and scheduling

With Rezerv’s booking and scheduling tools you can handle five booking types in one schedule:

• Classes, with waitlists that promote automatically, spot booking so customers pick their place in the room, and group booking for customers bringing friends or family
• Appointments for private sessions and consultations, with availability split between resource availability (rooms and equipment) and shift hours (individual staff)
• Courses and events with full ticketing, for workshops, programmes, and retreats
• Facility and court booking, where customers reserve multiple courts or slots at once, available in the customer app as well as on the web
• Open gym access

Each booking type carries its own controls: booking windows, cancellation rules, and buffer times between appointments. Automated reminders go out ahead of sessions to reduce no-shows.

Room and equipment dependencies are built into the scheduler, so a booking can't double-allocate a reformer or a treatment room.

Check-in runs through QR code at the front desk, with Bluetooth beacon and facial recognition also supported.

2. Memberships and packages

Recurring memberships bill automatically, with failed payment retries. Memberships can start on the purchase date or on a date the customer picks within a window you set, which suits early-bird offers and new-month promotions.

Packages support shareable credits, so a customer can share a package with friends or family, and family accounts, which let a parent book for a child who has no email address or phone number of their own.

Customer profiles hold booking history, active packages and memberships, and past transactions in one place, so your team can answer account questions without digging through reports. How you combine memberships, packages, and single sessions depends on how often your customers visit, and our fitness software page walks through the common setups. 

3. Website and mobile apps

The website builder is drag and drop, no code, and built in-house, so the booking system and the site work as one. You can build custom pages, landing pages, FAQ sections, and a blog, then connect your own domain or use one Rezerv provides.

If you already have a website you want to keep, Rezerv offers an integration option that adds booking functionality to your existing site.

Customers book through a shared Rezerv app on Starter and Team, or through a custom-branded native iOS and Android app, which is an add-on on those plans and included on Business.

Owners and staff manage Rezerv through the web dashboard, which works in a mobile browser. A dedicated staff app is in development.

4. Marketing and retention

Campaigns run over email, SMS, and WhatsApp, with WhatsApp and SMS requiring a connected Twilio account. Messaging allowances vary by plan, as set out in the pricing section above.

• Automations trigger on customer behaviour, such as credits dropping below a set number, a package nearing expiry, or a customer going quiet
• Ad hoc campaigns target a specific segment for a one-off send
• Auto-tagging adds customers to a pricing group or applies customer tags when they buy a selected package or membership, and removes them when the plan expires, is refunded, or is cancelled
• Promo codes, stamp cards, points and rewards, referrals, and gift cards cover the incentive side
• Lead management collects enquiries from your website, social channels, and walk-ins into one place

A common setup combines two of these: a promo code for selected packages, sent automatically when a customer's credits run low. The same logic drives most of Rezerv's retention tools, where a customer's behaviour triggers the next message rather than your team remembering to send it. 

5. AI Business Insights

AI Business Insights compares your last completed month with the month before and reports across seven areas: key performance, revenue, leakage and bookings, customer intelligence, churn risk, staff performance, and operational analysis.

It surfaces things like revenue lost to no-shows and cancellations, underperforming classes, customers at risk of churning, quiet days and time slots, and revenue concentrated in a small number of customers or payment methods.

An AI overview sits on top, listing findings ranked by priority. Each one names what it found, shows the figures behind it, and suggests what to do next.

Access is a one-time unlock fee of S$90, with no monthly charge, covering the last completed month. A monthly add-on extends this to twelve months of history, which matters if you want to compare this January against last January rather than against December. The insights and analytics page shows the reports in full.

6. Multi-location and franchise

Team and Business support unlimited locations, billed per location, with operations, customers, and bookings managed across branches. Reporting covers sales, booking trends, and customer activity, which lets you check which class times fill and which services generate revenue at each site.

For franchise brands, the Organisation feature links outlets running on separate Rezerv accounts. You connect them yourself using each business's Business ID, choose which packages work across the network, and let members book eligible classes at any participating outlet.

Every redemption is tracked, and the Attendance with Revenue report shows each cross-outlet booking and where the package was sold, so you can reconcile under your franchise agreement. Package pricing can differ between outlets, though credits must match.

Organisation currently covers packages and classes. Memberships and appointments are not supported yet.

7. Staff and operations

Staff profiles, working hours, roles and permissions, leave management, and payroll with salary and commission calculation. Staff can also record bookings on a customer's behalf and track attendance.

Starter includes one staff account and one role, Team includes unlimited accounts and three roles, and Business includes unlimited roles. Section G covers where payroll runs into limits.

Forms cover custom intake forms and digital waivers. If a class requires a waiver, staff are blocked from adding a customer to that booking until it's signed, and Rezerv names the missing form.

Integrations include ClassPass, Igloohome smart door locks with membership-based and booking-based unlocking, Twilio for SMS and WhatsApp, and SendGrid for email. The Rezerv API is in beta on every plan for approved integrations, covering transaction data, class schedules, class lists, staff lists, and location lists, plus bulk updates to class schedules from an external system.

Support runs over email, live chat, and live video call, with a real team rather than a bot.

Note on the links. I've used the four URLs from the site navigation. The customer engagement link points to Sell Anything, which is the closest live page. If there's a dedicated marketing or retention page, swap it in.

V. What Rezerv shipped recently

Rezerv ships updates every one to three weeks, so this section covers only the releases that change what the platform can do for your business. The full list, including smaller fixes and refinements, sits on the feature release notes page.

This section is updated monthly, so if a limitation you read about elsewhere has since been fixed, it will show up here.

1. Rezerv API, beta access (7 August 2026)

Approved integrations can now connect to Rezerv directly. The API retrieves transaction data, class schedules, class lists, staff lists, and location lists, and it can bulk update class schedules from an external system.

This matters for businesses running their own platform alongside Rezerv. A brand aggregating classes across locations can pull schedule data from Rezerv rather than maintaining the same information twice. Access is available on every plan, and you apply with your use case.

2. Auto-duplicate schedules (24 July 2026)

Set your class schedule once and Rezerv repeats it forward automatically, weekly, fortnightly, monthly, or quarterly.

Each new cycle can land in private mode first, giving you a window to swap instructors, adjust times, or open bookings to selected members before the schedule goes public.

Individual classes can also stay permanently private. For a studio running the same weekly timetable, this removes a recurring admin task.

3. Referrals (9 July 2026)

Members share a personal referral link, and both sides are rewarded once the new client signs up and qualifies.

You set the qualifying conditions and choose the reward, either store credits or any pricing plan you've created. Members get a page to share and track their invites, and you get a dashboard showing clicks, successful referrals, and your top referrers.

4. Cashback in store credits (1 September 2026)

Customers can be rewarded with store credits automatically when they buy a package or membership. Sell a S$500 package and return S$50 in credits, and the customer has a reason to book again using money that stays inside your business.

You set the credit amount, decide whether credits are pulled back on refund or cancellation, and set an expiry that either follows the package validity or runs for a fixed period. On recurring memberships, credits are given on the first purchase only.

5. Franchise network self-linking (19 June 2026)

Franchise brands running outlets on separate Rezerv accounts can now connect them into one network without involving the support team.

You link outlets using each business's Business ID, choose which packages work across the network, and let members book eligible classes at any participating outlet. Every redemption is tracked, and the Attendance with Revenue report shows each cross-outlet booking and where the package was sold, so you can reconcile under your franchise agreement.

Package pricing can differ between outlets, though credits must match. This currently covers packages and classes.

6. Tracking pixels and UTM attribution (2 July 2026)

Add your Meta Pixel, Google Analytics 4, Google Tag Manager, and TikTok Pixel IDs to your online store, along with Meta and Google site verification.

UTM parameters carry through the full booking journey, so a purchase is credited to the channel that drove it. If you run paid ads, this closes the gap between a click and a confirmed booking.

Coming next

A staff app for owners and managers, and lead management. Rezerv publishes a product roadmap running through Q2 2027. 

VI. Common claims about Rezerv, checked

Reviews and comparison pages go out of date, and some of what's written about Rezerv describes the platform as it was a year ago. Each claim below is checked against what's live. Where a claim still holds, it says so.

Last checked: 13 September 2026.

1. "Rezerv has no API"

Out of date. The Rezerv API launched in beta on 7 August 2026. Approved integrations can retrieve transaction data, class schedules, class lists, staff lists, and location lists, and bulk update class schedules from an external system. It's available on every plan, and you apply with your use case.

2. "Rezerv has no marketing or retention automations"

Out of date. Automated campaigns over email, SMS, and WhatsApp launched in January 2026, with eleven campaign types covering retention and re-engagement.

Since then, auto-tagging (June), referrals (July), and cashback in store credits (September) have been added. Campaigns trigger on customer behaviour, including credits running low, a package nearing expiry, or a customer going quiet.

3. "ClassPass is Rezerv's only integration"

Out of date. Current integrations include ClassPass, 1Fit, Igloohome smart locks, Twilio for SMS and WhatsApp, and SendGrid for email, alongside six payment gateways. The API covers custom connections.

4. "Rezerv only serves a handful of Southeast Asian markets"

Inaccurate. Rezerv serves businesses worldwide. Local pricing is published across Singapore, Malaysia, Indonesia, Thailand, and the Philippines because those are the largest markets, and the pricing page shows prices for the region you access it from.

5. "You can't edit classes in bulk"

Out of date. Four tools cover this. Auto-duplicate repeats a schedule forward automatically. Copy and paste moves a schedule from selected days onto another day. Bulk delete removes classes by day, date range, or from a date onwards, filtered by class, staff, or location. Excel import and export handles bulk scheduling outside the platform.

6. "Reporting is too basic for tracking lapsed members"

Improved, with limits. The Customer Activities report shows days since a member last attended and last bought a plan. Booking Insights, added in June 2026, breaks down bookings, cancellations, no-shows, and attendance by customer or service. AI Business Insights flags churn risk directly. Filtering windows still vary by plan, covered in the pricing section.

7. "Payroll isn't flexible enough"

Still true in part. Payroll calculates pay and commission by class and by fixed salary. Rules that vary by class type, class size, or instructor seniority at the same time still need manual work. Section G covers this in full.

8. "Owners and staff have no app"

Still true. The customer app covers classes, appointments, and court booking. Owners and staff manage Rezerv through the web dashboard, which works in a mobile browser. A staff app is in development.

9. "The business portal is English only"

Still true. The customer-facing side isn't a constraint, since you write your own website copy and navigation and can publish it in whatever language your customers use. The business portal dashboard runs in English.

For teams whose staff work primarily in Bahasa Indonesia, Thai, or Malay, expect some additional training time during onboarding. Additional portal languages are planned. 

10. "Direct QR Pay means matching payments to bookings by hand"

Out of date. You add your own payment methods, whether QR code, bank account, or a custom field, and set an approval flow. Customers can be required to upload payment proof at checkout, such as a receipt. 

Staff approve the payment in Rezerv, and it records against the booking, so attendance and revenue reporting stay intact. Payment proof is viewable directly from the Daily Transaction report.

VII. What customers say

Ratings are consistent across the three main review platforms, so the picture below comes from all of them rather than a single source.

On Capterra, ease of use and customer service both score 4.9.

1. What reviewers praise most

Support. This is the most consistent theme across positive reviews. Reviewers describe fast responses from named people rather than a ticket queue, and several mention live video calls to work through problems. Owners who moved from larger international platforms cite support quality as the reason they stayed.

Setup speed. Studio managers repeatedly describe getting the booking site, packages, and class schedules running without a long configuration period. One operations manager put onboarding at around an hour.

Consolidation. Reviewers who previously ran spreadsheets alongside separate booking and website tools mention replacing several systems with one. Studios using the website builder alongside bookings note that the two working together matters for small teams.

Shipping pace. Several reviewers mention regular updates and a published roadmap, and a few say feature requests they raised were built.

2. What reviewers ask for

Deeper reporting. The most common request. Reviewers running larger operations want more dashboard depth, and specifically an easier way to identify lapsed members and non-renewals without sorting manually.

A staff app. Named directly by reviewers who manage their business away from a desk.

Payroll flexibility. Instructors paid at different rates by class type, class size, or seniority currently need manual adjustment.

Marketing depth. Reviewers using Rezerv for campaigns want finer segmentation and more flexible campaign building, along with direct WhatsApp messaging without a third-party connection.

Website design control. Reviewers want more freedom over how the online store looks.

3. The critical reviews

Two reviewers rated Rezerv below four stars. Both described the platform as covering the basics while feeling limited for a growing business, citing incomplete features, cost for some functions, and workflows that needed workarounds.

A third reviewer raised the removal of a home page performance widget and a delayed replacement. AI Business Insights launched in March 2026 as the fuller version.

A fourth noted that private class booking wasn't available in the app. Appointment booking shipped to iOS and Android in April 2025.

Reading the reviews yourself

Reviews are worth reading in full rather than by rating. Check the date first, since anything from before mid-2026 predates the API, referrals, auto-duplicate, and the reporting changes.

Check the reviewer's business size and how long they've used the platform, since a one-month trial user and a three-year customer describe different things.

VII. Customer stories

Customer feedback gives you a closer look at how Rezerv works in an actual business. Alongside written testimonials, we’ve interviewed customers about their experience and shared their videos on social media. Here are some of the experiences they’ve described.

1. Construct Fitness: Customers can book for themselves

In their video testimonial, the Construct Fitness team highlighted how customers could make their own bookings through Rezerv. This reduced the need for staff to exchange messages and arrange bookings on their behalf.

The team also found the sales reports and package information useful for keeping track of the business. When they needed assistance, they appreciated the faster responses through online support and the team’s patience in helping them resolve issues.

https://www.instagram.com/reels/DTzWBghEqqj/

2. Elegant Dreams Pilates: Easier appointment management

Eddy from Elegant Dreams Pilates described how Rezerv made it easier for clients to book and manage their appointments. After several months of using the software, he also highlighted the support team’s availability and practical help with his questions.

3. KDTrainer: Support that helps with daily operations

Aren from KDTrainer reported improvements in day-to-day operations and found the platform straightforward to use. He singled out customer support as a particular strength, appreciating the team’s prompt responses to questions and concerns.

4. Ashtanga Yoga Shala Vilnius: A fit for the studio’s requirements

Marius from Ashtanga Yoga Shala Vilnius had previously used an internal membership administration system and explored several alternatives. He appreciated Rezerv’s ability to accommodate different situations, along with the team’s willingness to listen to customer needs and develop the product.

VIII. Who Rezerv fits

Rezerv is a good fit for businesses that need flexible booking options, membership management, and local payments in one system. The details of your operation matter, though. Here’s where its features fit well and where specific requirements may call for another platform. 

1. Boutique studios running classes. Yoga, Pilates, and reformer studios with several instructors and overlapping schedules. Spot booking, waitlists, credit rules per class type, and package administration are all built for this.

2. Sports facilities and courts. Padel, tennis, badminton, and pickleball venues. Peak and off-peak pricing, multi-slot booking, packages restricted to specific days and times, and court booking in the app cover the operating model.

3. Gyms with open access. QR check-in, turnstile integration, and Igloohome smart locks handle member entry without front-desk staff.

4. Franchises and multi-location brands. Per-location billing, home location assignment, and cross-outlet package redemption with reconciliation reporting.

5. Businesses serving families and groups. Family accounts, shareable packages, group booking, and per-attendee pricing within one transaction. Kids' classes and climbing sessions where one booking covers several people at different rates are handled without workarounds.

6. Businesses in markets where cards aren't the default. Direct QR Pay, local e-wallets, and manual payment approval suit customers who pay through PayNow, QRIS, DuitNow, PromptPay, or GCash.

Who should look elsewhere

1. Businesses needing deep third-party integrations today. The API is in beta and read-oriented, covering data retrieval plus bulk schedule updates. If your operation depends on writing bookings, customers, or transactions into Rezerv from another system, the API doesn't cover that yet.

2. Teams running the business mainly from a phone. Until the staff app ships, owners and managers who rarely sit at a computer will find the daily workflow slower than it needs to be.

3. Businesses with highly complex instructor pay. If payroll is your biggest operational headache and the rules are genuinely layered, test this carefully during the trial rather than assuming it will work.

IX. How to test Rezerv during your free trial

Rezerv gives you one month free on every plan, with no card required. That's enough time to test it properly rather than click around and hope.

Work through these in order. Each one takes 15 to 30 minutes, and together they cover the workflows that break most often after a switch.

Week one: set up what you actually sell

1. Build one real package and one real membership. Use your current prices, credit amounts, and validity periods. If you sell a 10-class pack that expires in three months and a monthly unlimited membership, build those. Check whether your credit rules translate, particularly if different class types cost different credits.

2. Schedule a week of real classes. Use your actual timetable, instructors, and capacities. Then use auto-duplicate to repeat it forward and see whether the result matches what you'd have built manually.

3. Set your booking and cancellation rules. Booking windows, cancellation cut-offs, waitlist behaviour, and no-show penalties. This is where most platforms turn out to be less flexible than they look.

Week two: run a payment through end to end

4. Take a card payment. Buy your own package as a test customer and watch it land in the sales record.

5. Take a Direct QR Pay payment. Set up your QR method, run a purchase through it, approve it, and confirm it records against the booking. This is the workflow behind the 0% fee, so test it rather than take it on trust.

6. Process a refund. Refund one of the test transactions and check where the money goes and how the record reads.

Week three: test the part that worries you

This is the step most trials skip, and it's the one that matters. Whatever you're least sure about, test it now rather than after you've migrated.

• Payroll: build one instructor with your real pay structure and run a payroll report against the classes you scheduled
• Multi-location: set up a second location and check how customers, packages, and reporting behave across both
• Group and family bookings: book several attendees at different price points in one transaction
• Court booking: set peak and off-peak rates and book multiple slots as a customer
• Website: build your homepage and timetable page, and view both on a phone

Week four: check the customer side and the reports

7. Book as a customer. On your phone, through the website and the app. Check the confirmation email, the reminder, and the calendar entry. This is what your members will experience, and it's easy to overlook while working from the admin side.

8. Pull the reports you rely on. Sales, attendance, and whichever report you check weekly today. Confirm the figures are ones you'd act on.

9. Test support. Ask a real question over live chat and see what comes back. Support is the most praised part of Rezerv in reviews, and a trial is the right time to verify that.

10. Migration is handled for you. Moving from another platform, Rezerv's team handles the data migration at no cost. Customer records, packages, memberships, and remaining balances are brought across.

Worth doing during the trial: ask what the team needs from your current provider, and how long the process usually takes for a business your size. If you can get an export from your existing platform early in the trial, migration can run in parallel with your testing rather than after you've committed.

FAQs

Is Rezerv a good fitness management software?

Rezerv rates 4.9 out of 5 on Capterra from 86 reviews, with 4.8 for both ease of use and customer service. Reviewers most often praise support quality and setup speed. The most common requests are deeper reporting, a staff app, and more flexible payroll rules.

Is Rezerv legit?

Rezerv is operated by Rezerv Pte Ltd, a Singapore-registered company (Reg No. 202024868K), founded in 2020. It serves businesses across Southeast Asia and further afield, and is listed with verified reviews on Capterra, Software Advice, and GetApp. The business portal uses two-factor authentication and reCAPTCHA.

How much does Rezerv cost?

Plans start at S$55 in Singapore, RM120 in Malaysia, Rp270,000 in Indonesia, ₱850 in the Philippines, and THB765 in Thailand, per month. Paying annually saves 20%. Team and Business plans bill per location. Pricing outside Southeast Asia appears on the pricing page for your region.

What is Rezerv used for?

Rezerv handles bookings, memberships, payments, marketing, staff management, and your website in one platform. Businesses use it to schedule classes, appointments, courses, events, and court bookings, sell packages and memberships, take payments, manage customer records, and run retention campaigns over email, SMS, and WhatsApp.

Who is Rezerv best for?

Boutique fitness studios, gyms, wellness businesses, sports and court facilities, and franchise brands running several outlets. It suits businesses in markets where QR and e-wallet payments are common, and those wanting bookings, payments, and their website in one system rather than several connected tools.

Does Rezerv offer gym management software?

Yes. Rezerv covers open gym access with QR check-in, turnstile integration, and Igloohome smart lock unlocking, so members enter without front-desk staff. It also handles recurring memberships, credit-based packages, personal training appointments, class schedules, payroll, and multi-location reporting.

Does Rezerv support fitness class bookings?

Yes. Classes support waitlists that promote automatically, spot booking so customers choose their reformer or bike, group booking for customers bringing guests, and family accounts for parents booking on behalf of children. You set booking windows, cancellation rules, capacity limits, and no-show penalties per class.

Does Rezerv offer membership management?

Yes. Recurring memberships bill automatically with failed payment retries, and credits can differ by class type within one membership. Members can freeze memberships, roll over unused credits, and choose their own start date within a window you set. Minimum commitment periods and cancellation fees are supported.

Is Rezerv worth it?

That depends on your payment mix and how many separate tools Rezerv replaces. A studio taking S$45,000 monthly through cards saves roughly S$7,110 a year by moving half its payments to Direct QR Pay. The one-month free trial and free migration let you test this before committing.